What you need to know:Red Line

Have you ever wondered what it means to work with an insurance Broker? A Broker is a professional who acts as an intermediary between you the consumer and an insurance company. Purchasing insurance can be complex; as Brokers we do all the research to find you a policy that best suits your needs. We work on your behalf, not on behalf of an insurance company.

As Brokers, we are regulated by the Registered Insurance Brokers of Ontario (RIBO) and are obligated to abide by professional conduct requirements. RIBO and The Canadian Insurance Services Regulatory Organizations (CISRO) have published communications to help consumers understand their rights and obligations to help ensure the fair treatment of consumers in the insurance process.

At Orr Insurance & Investment we pride ourselves on meeting and exceeding the principles outlined in these communications and we trust this is reflected in the service you receive from us. To review these documents, please click on the links below and contact us if you have any questions.


Principles of Conduct For Insurance Intermediaries

The Canadian Insurance Services Regulatory Organizations (CISRO) has published the Principles of Conduct for Insurance Intermediaries to help ensure the fair treatment of customers in the life & health and property & casualty insurance sectors


RIBO Fact Sheet

The RIBO About Your Insurance Broker Fact Sheet is an information resource so you can better understand what working with a Broker with a RIBO license means.



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