Have you ever wondered what it means to work with an insurance Broker? A Broker is a professional who acts as an intermediary between you the consumer and an insurance company. Purchasing insurance can be complex; as Brokers we do all the research to find you a policy that best suits your needs. We work on your behalf, not on behalf of an insurance company.
As Brokers, we are regulated by the Registered Insurance Brokers of Ontario (RIBO) and are obligated to abide by professional conduct requirements. RIBO and The Canadian Insurance Services Regulatory Organizations (CISRO) have published communications to help consumers understand their rights and obligations to help ensure the fair treatment of consumers in the insurance process.
At Orr Insurance & Investment we pride ourselves on meeting and exceeding the principles outlined in these communications and we trust this is reflected in the service you receive from us. To review these documents, please click on the links below and contact us if you have any questions.
The Canadian Insurance Services Regulatory Organizations (CISRO) has published the Principles of Conduct for Insurance Intermediaries to help ensure the fair treatment of customers in the life & health and property & casualty insurance sectors
The RIBO About Your Insurance Broker Fact Sheet is an information resource so you can better understand what working with a Broker with a RIBO license means.
As your trusted insurance broker, our compensation is included in your insurance premium. This compensation varies depending on the type of policy, whether it’s Personal Home, Commercial Liability, Disability, and more. For a detailed breakdown of our compensation structure and how it’s calculated, we invite you to review our Disclosure Statements below:
Personal Lines Commission DisclosureÂ
Commercial Lines Commission Disclosure
Brussels 
Seaforth Our job is to find you the best competitive combination of price, value and service from over 60 Canadian insurance and investment companies.
Tyler has been providing me with financial advice for my family since 2010 and in that time has proven that he is extremely trustworthy and knowledgeable. Tyler has taken the time to educate me and lay out options best suited for reaching the financial goals we’ve set for our family. I highly recommend Tyler as a valuable resource to help reach your next financial goal
Emma, thank you for all your kindness with helping me. You were very efficient. I highly recommend you for your work at anytime.
Orr Insurance has been amazing to work with for our life, vehicle, and home insurance. Friendly people answering the phone, clear billing, and helpful when we have a unfortunate experience of making claims. We have been with Orr for 10 years and counting. Highly recommend!!
Danny Muir has taken care of our auto and home insurance for the past 35 years and has proven himself to be outstanding in his professionalism and dedication concerning our insurance needs. All our claims and any questions have been met with the utmost prompt and courteous service and we would highly recommend him as your broker!
Extremely happy with the Orr Seaforth office. Their service has definitely exceeded my expectations! Going with them was a great decision!
Or you can use the email form and one of our representatives will reply as soon as possible.
