Call your Orr Insurance broker at the first opportunity. We offer 24/7 claims service. Simply call your local office or use our toll free number at 1.800.876.4163. Or, if you prefer, contact your insurance company claim center directly using the 1.800 number they provided with your policy.
We provide a claim report form with your liability slip that you can use to record the required claim information.
Or you can download the form below to complete and submit to Orr Insurance after calling our office.
You will receive a call from an insurance company Claims Representative who will review the details of the claim reported by you or your broker. If you do not receive a call from the claims representative within 24 business hours, call Orr Insurance and we will follow up on your behalf.
You will be asked for a detailed description of what happened in the accident. The information you provide will help the claims representative determine fault based on the Ontario Fault Determination Rules. If you are more than 25% at fault, your future premiums may be affected.
The claims representative will discuss where you want your vehicle fixed (if repairable) and explain the advantages of any “Preferred Repair Facilities” they use. Your insurance company has an obligation to repair your vehicle to equal or better condition than prior to the loss, or to provide payment based on the value of a similar vehicle.
If your policy requires you to pay a deductible, you will pay it to the repair shop when you pick up your car, or it will be applied to any “Total Loss Settlement” payment.
Anyone injured in the accident, driver or passenger, can expect to contacted by an Accident Benefits Claims Representative, who will handle the injury portion of the claim.
Call your Orr Insurance Broker at 800.876.4163 if you have any concerns or questions.
Brussels 
Seaforth Our job is to find you the best competitive combination of price, value and service from over 60 Canadian insurance and investment companies.
Tyler has been providing me with financial advice for my family since 2010 and in that time has proven that he is extremely trustworthy and knowledgeable. Tyler has taken the time to educate me and lay out options best suited for reaching the financial goals we’ve set for our family. I highly recommend Tyler as a valuable resource to help reach your next financial goal
Emma, thank you for all your kindness with helping me. You were very efficient. I highly recommend you for your work at anytime.
Orr Insurance has been amazing to work with for our life, vehicle, and home insurance. Friendly people answering the phone, clear billing, and helpful when we have a unfortunate experience of making claims. We have been with Orr for 10 years and counting. Highly recommend!!
Danny Muir has taken care of our auto and home insurance for the past 35 years and has proven himself to be outstanding in his professionalism and dedication concerning our insurance needs. All our claims and any questions have been met with the utmost prompt and courteous service and we would highly recommend him as your broker!
Extremely happy with the Orr Seaforth office. Their service has definitely exceeded my expectations! Going with them was a great decision!
Or you can use the email form and one of our representatives will reply as soon as possible.
Download The PDF Claim Report
Stratford 
Blyth 
Goderich 
Linwood 
