Employment Opportunities

Personal Lines Accounts Assistant Goderich

Are you a customer service professional? Do you have experience working in an office environment? Interested in breaking into the exciting world of insurance? We’d love to hear from you! We provide a professional service to our clients in a fun, team oriented work environment. We believe in investing in our employee’s personal and professional growth, provide flexibility in scheduling, a competitive group benefit and compensation package including the ability to earn commissions over and above your annual salary.

We are currently seeking to fill the role of a Personal Lines Account Assistant in our Goderich office. This entry-level role provides the opportunity to learn and grow on the job in a fun and friendly work environment.

Responsibilities:

• Customer Service and Support: Provide daily support to Account Managers and Producers in the servicing of clients insurance portfolios and interact with clients and team members.
• Policy Processing: Efficiently and accurately, process new business and policy changes on Carrier partner portals.
• Client Account Maintenance: Update and maintain client data and follow-up on activities in our Business Management System.
• Administration: Reception/office administration back-up as required
• Quality Assurance: Verify policy data, documents and client records to ensure accuracy and completeness.

Requirements:

• Experience: Previous experience or RIBO license is an asset but not mandatory. We welcome candidates with relevant experience and a strong desire to lean and grow within the insurance industry.
• Knowledge: Working knowledge of Applied Epic is an asset.
• Teamwork: A team player with a great attitude, self-motivation, and the ability to work well in a team environment.
• Organizational Skills: Strong organizational abilities to manage tasks efficiently and work in a fast paced environment
• Communication: Strong interpersonal and communication skills: written and verbal.
• Tech savvy: Working knowledge of Microsoft office products specifically Outlook Word and Excel.