As a business owner, one of the most difficult situations to face, is when your business runs into a potential liability for damage to another person’s property or injury to another person. They can arise at any time and anywhere. Business liability claims can range from auto accidents involving company vehicles, to falls and injuries by patrons or visitors at your place of business.
In the event of a liability claim, please call your commercial insurance specialist first at 1.800.876.4163 and report the event, without delay. You will then be able to review the events with your broker and let them know what has happened and how best to contact you. Your broker will report your claim and provide the necessary policy information to the insurance company. A claims adjuster will be assigned and they will be in touch with you to begin the process.
If you are reporting a claim outside of business hours, or if you have an emergency situation requiring immediate assistance that cannot wait for the next business day, you can contact the 24-hour claims service, provided by your insurance company. You will find the name of your insurance company and contact information on your policy documents and we have also included a list of company’s contact details on our website for reference.
As your broker, our role is to guide you through the process of making a claim and to ensure that your claim is handled by your insurance company promptly and fairly. Please keep us informed if you have any questions or concerns, or if you do not hear back from the company adjuster within 24 hours.
Brussels 
Seaforth Our job is to find you the best competitive combination of price, value and service from over 60 Canadian insurance and investment companies.
Tyler has been providing me with financial advice for my family since 2010 and in that time has proven that he is extremely trustworthy and knowledgeable. Tyler has taken the time to educate me and lay out options best suited for reaching the financial goals we’ve set for our family. I highly recommend Tyler as a valuable resource to help reach your next financial goal
Emma, thank you for all your kindness with helping me. You were very efficient. I highly recommend you for your work at anytime.
Orr Insurance has been amazing to work with for our life, vehicle, and home insurance. Friendly people answering the phone, clear billing, and helpful when we have a unfortunate experience of making claims. We have been with Orr for 10 years and counting. Highly recommend!!
Danny Muir has taken care of our auto and home insurance for the past 35 years and has proven himself to be outstanding in his professionalism and dedication concerning our insurance needs. All our claims and any questions have been met with the utmost prompt and courteous service and we would highly recommend him as your broker!
Extremely happy with the Orr Seaforth office. Their service has definitely exceeded my expectations! Going with them was a great decision!
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Stratford 
Blyth 
Goderich 
Linwood 
